Shipping policy

Shipping Policy

Order Processing

• All orders are processed within 1–3 business days (excluding weekends and holidays).

• Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor the delivery status.

Shipping Methods & Delivery Time

• Domestic Orders (within China)

  • Shipped via SF Express, YTO, ZTO, or similar couriers. Estimated delivery time: 2–5 business days.

• International Orders

  • We offer standard international shipping and express options (DHL/UPS/FedEx).

  • Standard shipping takes approximately 7–20 business days, while express shipping takes 3–7 business days, depending on the destination and customs clearance.

Shipping Fees

• Free shipping may be available for orders over a certain amount (please check at checkout).

• International customers are responsible for any customs duties, import taxes, or additional fees charged by their local authorities.

Address Accuracy

• Please ensure that your shipping address is correct and complete. Orders returned due to incorrect addresses or failed delivery attempts will require additional shipping fees for resending.

• Some remote or restricted regions may not be eligible for delivery. Our customer service team will contact you if such an issue arises.

Delivery Delays

• During peak seasons or due to unforeseen circumstances (e.g., extreme weather, customs delays, or pandemic-related restrictions), shipping times may be extended. We will do our best to assist you with tracking updates.

Contact Us

If you have any questions about your order or shipping, please reach out to us via our [Contact Us] page or customer support email.